Privacy Policy

Last updated: October 2026

Gemipi (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using our website or contacting us, you agree to the practices described here.

1. Information we collect

We may collect:

• Contact details — name, email address, telephone number, postal address
• Travel preferences — destinations, dates, ship style, cabin needs, dietary or mobility requirements
• Booking information — passport details (when required for booking), emergency contacts, payment references
• Technical data — IP address, browser type, device information, and pages visited (via cookies or similar technologies)
• Communications — emails, forms, and notes from phone conversations related to your enquiry or booking

2. How we use your information

• To respond to enquiries and provide cruise advice
• To prepare quotes, shortlists, and booking arrangements with cruise lines and suppliers
• To manage confirmed bookings and provide pre- and post-travel support
• To improve our website and services
• To comply with legal and regulatory obligations

We do not sell your personal data to third parties for marketing.

3. Sharing your information

We share information only as needed to deliver our services:

• Cruise lines, ship operators, hotels, transfer companies, and similar suppliers involved in your itinerary
• Payment processors and financial institutions where required
• Professional advisers and regulators when legally required

Suppliers process data under their own privacy policies. We ask them to handle your information appropriately.

4. Cookies and analytics

Our website may use essential cookies for functionality and optional analytics cookies to understand how the site is used. You can control cookies through your browser settings.

5. Data retention

We keep personal information only as long as needed for the purposes above, including legal, accounting, or reporting requirements. Enquiry data that does not lead to a booking is typically retained for a limited period and then deleted or anonymised.

6. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion in certain circumstances
• Object to or restrict certain processing
• Request data portability

To exercise these rights, email [email protected]. We will respond within a reasonable period.

7. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure.

8. International transfers

Cruise travel often involves suppliers in multiple countries. Where data is transferred internationally, we take steps to ensure appropriate safeguards are in place.

9. Children

Our services are directed at adults. We do not knowingly collect personal data from children without parental involvement in a booking context.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of our site after changes constitutes acceptance of the revised policy.

11. Contact

For privacy questions: [email protected]